If you are experiencing issues receiving email messages from AppFolio, follow these steps

If you are experiencing rejected emails, your address may be on the AppFolio blacklist.  Email addresses land on the AppFolio blacklist when messages sent from donotreply@appfolio.com are marked as spam from within your email client.  To resolve the issue, follow these steps:

1. Add donotreply@appfolio.com to your email contact list
2. Unmark any email messages from AppFolio from the spam/junk filter
3. Do not mark any AppFolio emails as spam in the future

If you continue to experience problems, contact our office.